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info@alpnavtransfers.com
0845 680 1208 (UK local call)
+33 450 84 00 51 (from Europe/international)

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Geneva airport transfers

Terms & Conditions

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When making a Booking with Alp Nav Transfers the client accepts these Terms & Conditions:

Alp Nav Transfers will confirm their rates for your transfer via email following your initial enquiry. If you do not receive your quote within 48 hours of your enquiry please contact us.

If you book on behalf of a group of passengers you will be deemed as the party leader and will be the primary contact for the reservation process.

To secure your transfer reservation we require FULL payment at the time of booking. We accept MasterCard or Visa, Debit or Credit. All payments are taken in Euros. Receipts for payments will be posted or emailed to you.

Written confirmation of your reservation will be emailed to you when full payments have been received. A Transfer Reservation Number will be allocated to your reservation, please quote this number in future correspondence with us if required. Details regarding your reservation, pick up times, dates and prices will be found in your confirmation. Please present your confirmation details to your driver for both inbound and outbound journeys.

If your resort destination address or departure address changes after completing your reservation with us please notify us of the changes.

NO refunds for cancelled reservations made by you.

You are responsible for your luggage. Alp Nav Transfers will not be liable for lost, damaged or stolen luggage

Smoking or eating is forbidden in any of our vehicles.

The consumption of alcohol is strictly forbidden in any of our vehicles.

Alp Nav Transfers has no responsibility in the eventuality of missed flights or connections due to bad weather conditions, traffic congestion, road accidents, acts of terrorism and vandalism and any industrial action by third parties.

Seat belts must be worn by all passengers in all vehicles. In case of accident, Alp Nav Transfers liability is limited to the conditions of its insurance contract.

The driver of our vehicles has the right to refuse to carry any person who is thought to be under the influence of alcohol or drugs and/or whose behaviour is considered to pose a threat to the driver, the vehicle or any other passenger.

Alp Nav Transfers takes no liability if incorrect travel details are given by you the customer.

Alp Nav Transfers reserves the right to change pick up times in the resort for your departure. We will inform you via text message or telephone call if changes are required. Departures from resort will be approximately three to four hours prior to your scheduled flight departure time from Geneva.

A 'shared' transfer may result in you joining other like minded passengers for your transfer from Geneva Airport to resort to a maximum of 8 passengers per minibus. Our scheduled 'shared' service will combine passengers on flights landing at Geneva to a maximum of 60 minutes of each other.

In the event of incoming flight delays on 'shared' transfers every effort will be made to reschedule your transfer with a minimum delay. This may be with a third party but at no extra cost to you. In the event of Alp Nav Transfers using a third party transport provider the Terms and Conditions of the third party will apply.

A 'private' transfer will be for your group up to a maximum of 8 passengers per minibus.

Severe weather both at your departure airport or Geneva will inevitably result in delays, we ask for your patience in these events.

Please use the form to the right to request a quote.